US Customer Service 24 X 7

About Us

MakeMyTrip.com is a young and energetic travel company that in a span of 8 years has garnered a wealth of experience and respect in the travel industry. The pioneers of online travel services in India; we are today the leading travel website in the country, with over 2 million unique visitors each month choosing to use our travel services. Our guiding philosophy, and the reason for our success, has been our aim to empower the traveller with choices. To choose exactly what suits their requirements, wants and needs, from a broad spectrum of Best-Value Travel Products & Services. To let them take their pick from the cream of the crop of international and domestic holidays & hotels, and to feel the power of reliable real-time booking of air, bus and rail tickets. This, our continuing mission, is comprehensively realised by our stellar 24x7 customer service and efficient fulfilment. At MakeMyTrip.com, we deliver what we promise. This quality stems from our core values as a company: our customer-centricity, integrity and accountability. Always treating our customers with respect and consideration, we at MakeMyTrip.com take absolute responsibility for our actions, and ensure we deliver what we commit. But that doesn’t mean we make easy-to-keep promises. We are always improving ourselves, and constantly strive to exceed customer expectations of us in every endeavour, by excelling in terms of quality, efficiency, and technology. However, what best describes our company of Trippers is our passion for travel, for journeying to places we love, and places we have never been to, all the while discovering the best ways to share these experiences with you. This goes a long way in making our work more than just a job. We are a fun place to work - we have our feet firmly on the ground and our heads up in the clouds - dreaming your dream destinations. In other words, dear fellow travellers, we are adventure seekers who do not take no for an answer, never stopping in our journey to find a better place, and a better way to get there. So, don’t ask where the journey starts, or where it ends, just join us for a trip of a lifetime, every time.
MANAGEMENT
Deep Kalra, Founder & CEO, started the company in April, 2000. A professional turned entrepreneur, he has previously held senior management positions with GE Capital and ABN AMRO BANK. The top management team also includes Keyur Joshi (Co-Founder & Chief Operating Officer), Sachin Bhatia (Co-Founder & Chief Strategy Officer), Mohit Gupta (Chief Marketing Officer), Rajesh Magow (Chief Financial Officer), Rajnish Kapur (Chief Innovation Officer) and Chetan Uberoy (Chief Technical Officer). The board of directors includes such eminent experts as: Mr. Philip C. Wolf, globally renowned travel guru; Sanjeev Aggarwal, Managing Director, Helion Ventures Pvt. Ltd; Tim Guleri, Managing Director, Sierra Ventures; Mr. Sanjeev Bikhchandani, Founder and CEO-Naukri.com and Mr. Frederic Lalonde, ex-Expedia and a travel industry veteran. In addition, MakeMyTrip.com has over 900 Trippers to meet the needs of the burgeoning travel market, and continuously developing new avenues of travel offerings.
CONTACT US
USA MakeMyTrip Inc. 60 East, 42 Street, 411 New York, NY 10165 US Toll Free: 1-800-INDIA-10 (air tickets) 1-877-INDIA-16 (holidays) Telephone: (212) 760 1511 Fax: (212) 656 1303	INDIA MakeMyTrip India Pvt. Ltd. 103, Udyog Vihar, Phase I Gurgaon, Haryana 122016 India Toll Free: 1-800-11-8747 (BSNL & MTNL phones) 1-800-102-8747 (Airtel subscribers) Telephone: (0124) 439 5000 Fax: (0124) 439 5001